Privacy Policy
Last updated: 2026
This Privacy Policy explains how KitsUnited (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or buy from our website.
Information we collect
When you place an order or contact us we collect information you provide directly, such as your name, email address, shipping and billing address, phone number, order details and any personalisation (such as a name or number to be printed). We do not store your full payment card details — payments are handled securely by our payment providers.
We also automatically collect technical information when you browse, including your IP address, device and browser type and pages viewed, using cookies and similar technologies.
How we use your information
- To process, fulfil and deliver your orders;
- To provide customer support and respond to your enquiries;
- To send order updates and, where you opt in, marketing communications;
- To detect and prevent fraud and keep our site secure;
- To improve our products, website and service.
Sharing your information
We share information only as needed to run our store — with payment processors, shipping and fulfilment partners, and website and analytics providers. We use Cloudflare Web Analytics, which is privacy-friendly and does not use cookies or collect personal data. We do not sell your personal information.
Cookies
We use cookies to keep your shopping cart working and to understand how the site is used. You can control or disable cookies in your browser settings, though some features may not work correctly if you do.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to or restrict its use. To exercise any of these rights, email us at support@kitsunited.com.
Data retention
We keep your information only as long as necessary to fulfil your orders, meet our legal obligations, resolve disputes and enforce our agreements.
Contact
Questions about this policy? Email support@kitsunited.com.